Why Coaching and Mentoring Matter

In today’s fast-changing workplace, organizations that foster a culture of mentorship and feedback have a stronger foundation for success. Mount Grace Hospitals Inc. (MGHI) recognized the importance of this and partnered with CORE for the Fundamentals of Coaching and Mentoring Program, equipping leaders with the skills to guide, develop, and support their teams effectively.

What Makes a Strong Coaching Culture?

A workplace where employees feel heard, valued, and supported is one where they can thrive. This program emphasized the importance of psychological safety—creating an environment where people feel comfortable sharing ideas, asking questions, and receiving feedback without fear. Research shows that organizations with strong coaching cultures see higher engagement, improved collaboration, and stronger overall performance.

Key Learning Areas

• Understanding Coaching & Mentoring – Leaders learned how to differentiate between mentoring, coaching, and counseling, ensuring they apply the right approach in different situations.
• Developing Key Coaching Skills – Participants honed their abilities in active listening, asking powerful questions, and giving constructive feedback to help employees reach their full potential.
• Applying the GROW Model – This structured coaching framework helped leaders facilitate goal-setting conversations and meaningful discussions that drive employee performance and development.
• Creating an Effective Mentoring Program – Leaders explored how to design and implement mentoring programs that align with organizational goals and create lasting impact.

Turning Knowledge into Action

Throughout the program, participants engaged in real-world applications, including self-assessments, interactive discussions, and role-playing exercises. These activities reinforced how to handle coaching conversations with confidence and effectiveness.

The Lasting Impact on MGHI’s Leaders

By the end of the program, participants walked away with a deeper understanding of coaching and mentoring, as well as practical tools to build a more collaborative and supportive workplace. The ripple effect of strong leadership is undeniable—when leaders invest in mentorship, organizations become more resilient, engaged, and growth-driven.

Want to build a strong coaching culture in your organization? Let’s work together to make it happen.

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